Instituto Nacional Electoral Módulo de Atención Ciudadana

I realized that in the afternoons there are fewer people, my process was relatively "fast". considering that weeks ago I went in the morning by appointment and it was a disaster A LOT OF PEOPLE, IT WERE LINES OF MORE THAN 50 PEOPLE AND VERY SLOW.

They are well organized, they are handling it well regarding the Pandemic. People are undoubtedly very messy, they don't play by the rules and the staff has to be hostile. In general I found it to be a very good service.

Bad how they handle things, you talk to ask for information and go with all the documents and at times that they tell you, they say that without an appointment they take care of you and it is not true, you are before 8 am and they no longer attend you even if it is the appointment for later because you have to arrive at 7 am, as they would have told me

The instance is good, the customer service could improve but the service to process your INE is very well organized, 5/5

They are a ball of inefficient, no matter how much one dials their attention numbers they never answer, what is the use of saying that they call this number from anywhere in the country if they do not answer the call 🤬