Bella Essenza Studio Paseos de Churubusco

Good attention and promotions

Disappointing and lack of ethics and respect for their clients, I went for a balayage service, according to advice and the disastrous result the next day my hair cut off at the ends, dry and a toe with short and long sides .. Cris attended me and After so much charisma and good care, I ended up without acknowledging their bad work and blaming myself for having bleached and cut my hair, in addition to the fact that the owner is rude and mockingly told me that I could complain and call whoever I wanted, being inside her facilities waiting A solution from Cristian, I sent a patrol to intimidate me, fortunately the very decent officers advised me to resort to other rooms and that it was not worth it to be there ... I only got my hair to be decently matched, but the mistreatment not only for The product they used on it I left it dry as a scouring pad, they say they will not be responsible and before leaving they sent the officers again, practically p To get me out, this was seen by three clients who were there. Finally, in a cowardly way, the pseudo owner blocked me on Messenger and Facebook so that I could no longer communicate with them, so I wonder who owes nothing, fears nothing, right? This action only demonstrated the lack of professionalism as well as using a patrol to try to get me out, when the patrol must be taking care of the real criminals that are out there and meanwhile people like Bella Essenza use their influences to shield themselves with the public force and paying them $ 300 each to be pending until I leave !! DON'T GO AND DON'T BE GUIDED BY FALSE ADVISORS, STYLISTS AND PLACES LIKE THIS, WHICH INSURANCE OR RIGHT TO FLOOR THEY HAVE AND ALSO I AM NOT THE FIRST NOR WILL I BE THE LAST TO BE TREATED SO, SINCE THE OWNER BELIEVES THAT THEY HAVE THE RIGHT TO TREAT WHOEVER HOW THEY WIN .... The first image is of everything that was broken in the first wash and combed, the second image shows the tones that I leave after two washes ... All This for the amount of $ 1,500 that is not cheap at all, but that the amount falls short compared to the attitude of all, that is the most serious and what obviously has no repair.

Good service and excellent attention, would improve the hygiene and cleanliness of the facility.

Great service.

Excellent service very good work