Hotel Misión Guadalajara Carlton

Best Hotel, And It's Inexpensive, good Service, And Comfortable

Upon checking in we were ready to check out. Room was stale and beds were hard as rocks. Checked out immediately because it was too uncomfortable but they would not refund any part of the money paid for 7 nights even though we were there for a few hours!

Great hotel, fair price; near downtown

The bath room had a sewer problem on the shower it's my only concern the rest good

I was all excited about going to the mission Carlton hotel because they said that they had an American Christmas menu and the maitre d' was all smiles and said all you have to come at 1:30 in the afternoon and I did I didn't need to be there at one-thirty that was the first mistakethey did not know what cranberries were so I brought my own cranberries and I brought my own wine 6000 peso for champagne which is a hundredso I brought my wine and I ordered coffee and then he wanted me possibly to order a glass of know I'll wait that's fine and so I had coffee and it was very good they had put some they have put cappuccino in it and it was very I have him to bring out my first course which was a hotmushroom soup I'll get to the main thing anyway I don't even really eat turkey but I was just being an American I wanted something fromactuality he didn't even know what that meant okay and so then when he brought out the plate it was mashed potato but it was a sweet potato but it was good but the turkey the gravy everything was there was ham with the turkey now you know I don't this is ham and he says no and then at the end of the situation he saysthey did not make a stuffing for the turkey and he did not know what I was speaking of so it was supposed to be 200 peso he charged me 400peso so what they're advertising it is not with the actually happen and I spoke to someone and he really doesn't know they didn't do any investigation on what a turkey dinner supposed to be and I won't be returning thereI was disappointed on the way the manager handle the situation that's one of the bad bon appetit