Map
Detailed Information
- Place Types Lodging
- Address Calle 3 Num 218, N 24 Y 60, Xcumpich, 97205 Mérida, Yuc., Mexico
- Coordinate 21.0394573,-89.6328502
- Website https://all.accor.com/lien_externe.svlt?goto=fiche_hotel&code_h
- Rating 4
- Compound Code 29Q8+QV Mérida, Yucatan, Mexico
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Basic, very small room with weird decor. We were charged extra for our pet even though on booking.com it is listed as free. The staff was rude and never picked up the phone.
My reservation was not ready and they sent me to a different hotel claiming thst was the one we reserved. When we got to the other hotel they gave us a room that was dirty and smelled awful. There were hairs on the bed and the bathroom was disgusting. The staff was rude and unexperienced. You will think that they would treat you nicely after making you run from hotel to hotel. Horrible experience.
The beds are terrible. Really uncomfortable. And the service bad too. No room service at all. Not even to bring toilet paper. Rude staff
Very clean and modern hotel... with music theme. Front desk staff are awesome and the breakfast is better than the local standard boring contin Hiental style. A real bonus is the hotel adjoins the Galleria mall... Great shopping and eats await you. Parking is easy.. just park outside the main door down one car park of aisles.
After a very bad personal day (funeral) Me and My Family were tired, hungry and overall done. But the hospitality by your front desk attendant and night-shift guard made it all so much better. This is was hospitality is all about. They were nice and kind. The rooms are nice and clean and modern. Excellent location with a good parking lot. But the staff is wat made it A+
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