Map
Detailed Information
- Place Types Spa
- Address Calle 14, Lote 17 Y 19 Puerto, 97720 Río Lagartos, Yuc., Mexico
- Coordinate 21.5967069,-88.15977
- Website https://www.hotelriolagartos.mx/
- Rating 4
- Compound Code HRWR+M3 Río Lagartos, Yucatan, Mexico
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
This place was so perfect. Breathtaking views from the roof, the dock, and the room balcony! The people who worked here were very kind and helpful- beyond belief... the food was delicious, the pool is beautiful, the grounds are well kept. Hot water in the shower. There was even an astronomer on the roof that showed me the stars and the moon.. My only regret is not staying longer.
Trendy hotel with pool, restaurant, room service. Shout out to Gabi for helping settle us in. Be aware that handicapped facilities are not available. You can roll into the lobby/restaurant. From there the staff made a ramp to get us to the pool area. We had to lift to get to the dock and to any of the rooms. There are no ground floor guest rooms. The staff helped lift the scooter up to the first floor, from there we were able to wheel around. We had 2 suites. They we're comfortable enough. For some reason the hotel has the king size bed in the back bedroom, away from the view and balcony. We were on the side of the hotel with a new public playground. Children were using it loudly until midnight both night. Bring ear plugs. The sceptic system can't take paper and the trash cans didn't have kids, so expect the bathroom to smell. For what it is, very nice.
This place is awesome and it was perfect to spend my birthday!!! They decorated my room with happy birthday stuff... The staff hotel was very nice at all moments, they
welcomed us with champagne. We had dinner in the little palapa they have next to the river and the food was really good. The view and the sunset were awesome!!!
Very cute hotel with a beautiful rooftop and swimming pool area (however very cold). It definitely is the best hotel in the area, but as so many hotels in Mexico, the maintenance and restaurant service is terribly poor. Don't get me wrong, people are adorable, they just are untrained and run around like chicken without any heads. It will take you 45 min to get your lunch served (with the hotel empty), and about as much for breakfast, they will serve you your food before serving drinks, they would forget to bring cutlery, sugar, yogurt, milk, half of the order... and the list goes on. Don't know if you have to laugh about it, or feel bad for the staff.
Had an AMAZING TIME. Food is absolutely amazing, great service, clean and a great time. A MUST if you like relaxed and nature ambiance.
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