Map
Detailed Information
- Place Types Atm
- Address Carretera Federal Puebla-Tlaxcala Nte No. 5, Panzacola, 90796 Papalotla, Tlax., Mexico
- Coordinate 19.1519483,-98.2238349
- Website https://www.hsbc.com.mx/
- Rating 2
- Compound Code 5Q2G+QF Papalotla, Tlaxcala, Mexico
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Terrible service. We have been in line for 2.5 hours to spend with an executive. The line has not advanced. Seniors, waiting all that time too. It's 11:33 a.m. on October 12, 2020. I'm # 7 in line. It is now 12:02, and the line is not moving forward. We have been waiting for 3 hours. 12:30 am now # 4. 1:40 p.m. I'm number 2 in line They have already seen us, but it is 2:35 p.m.
They have good service and the executives are quite friendly, but with the pandemic you have one. Arriving earlier still and standing in a fairly long line either for the ATM or executive teller machine is the same as queuing
There is a bit of self-centeredness in one of your executives. In addition to being all the time looking at his cell phone.
For customer service with an executive, they are very slow, of 4 modules available there were only 2, one executive without doing anything. And about health security, there is no one to manage the entrance of the users, there is no antibacterial gel, the weather is not good, horrible, if you can go to another branch do it
Terrible service, they don't answer the phone, they always put off, it even seems like they're doing you a favor.
08/12/2020 I am here and I have been waiting almost an hour for the manager of the Adrián branch, he does not answer the phone and when he saw me he went to the administrative office and he did not come out, I have been waiting for 1 hour for him to leave ... BAD SERVICE .
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