Dental Progreso Dr X

DR did not show up for following up appointment. He had assistant do work. They tried to do implant with just topical pain killer. I know they could hear me scream in waiting room. Had to insist the give injection for pain management. Finally after two more attempts I finally felt numb. I paid for DrX traveled 400 miles to Mexico expected better. Will not recommend them.

Today I had a tooth extraction for a severely cracked tooth. Dr. Andres and his assistant assured my comfort during the procedure. They were professional, kind and thorough in the aftercare plan they gave me. In addition Jorge at the front desk helped me get an emergency appointment and welcomed me as I walked through the door. Like their doormat says, you’ll love Dr. X.

Appt completed on 4-28-20. Dr X has upgraded his office to the new covid 19 standards. Much less foot traffic so going and coming across the bridge is much easier. All dental staff wear gowns, gloves, sterile masks, and face shields. They are doing every thing you could hope to expect, to include patient masks and temp taking.

Very very overpriced and not due to quality. I’d highly recommend shopping around but be careful of smaller, less equipped offices and inexperienced dentists. Next door is Benitez Dental and they state of the art equipment, VERY modern facilities and much, much better prices.

I thought I had researched this Dentist thoroughly. Feb 2020 It is not the outcome I had expected. I need to correct my bite, I had quite a few issues due to my bite. Dr. X. assured me over and over that all my problems would be corrected. I flew in three times from Canada and stayed 3 to 4 days to get all the work done Implant and then crowns to fix bite issues. Had to have a root canal on the spot. I get home within 2 weeks one crown has popped off, then a month later another and an infection starts. Call my dentist in Canada who prescribes amoxicillin until I can get an appt (COVID 19). Finally get an appt to see my dentist ...Xray reveals no post was put in (specifically discussed on the first appt with Dr. X) on tooth #14. Crown popped off also #24 (area where the infection was) as the dentist is preparing to cement crown back on #25 is loose, easily comes of too show packing gauze still in tooth cavity ....no wonder I had an infection. This is totally sloppy work. They are too busy moving the clients threw their chairs that the finishing work is bad. I have grey spots on my some crowns. He fused crowns together and implants and I was not informed that was how it was going to be done. I have tried contacting Dr X but have received no response...I have been ghosted. They have taken my hard earned money and do not back up the work they have done. Yes he is expensive, I gather I could have gone down the street for half the price and got the same work done. Shame on Dr. X for not addressing my issues since March. I would urge anyone dealing with Dr. X get it all in writing and hold back money. I am having my dentist in Canada send a letter to Dr. X. I am sure I will again get no response. Not a happy client. Denice