Grupo Financiero Banorte

The worst service in Banorte de Valle Hermoso, Tamaulipas. I went to the bank to make a card replacement, they made me wait more than 2 hours, I told them that I came from another municipality (Reynosa) and that is why I could not leave without doing my procedure, and what do they tell me? Sorry, we're going to close and we can't do anything for you😡🤬😡🤬😡🤬😡🤬😡🤬😡 From 1:40 pm until 4:00 pm, but they could do nothing, they would have told me, they didn't have to make me wait more than 2 hours, I lost my work day and made the unnecessary ticket cost, now I have to lose another Labor day, I found it very rude and bad service.

For change of premises or building

Very good attention from the workers

A good bank but it is always full.