Quality Inn Monterrey La Fe

I would give less than 1 star if i could. We stay here often because of location, however, I believe we are given the room with the broken air condition because we get a good rate through expedia. If anyone ever stays here be sure to not stay in room 3008. I’m almost positive this is the same room we’ve stayed in before and had the same issue. When asked they tell lies like there is no other rooms with a king size bed available. There were less than 20 cars in the parking lot. This hotel has at least 5 floors and at least 30 room per floor. The training at this hotel for their employees must be the lies they tell their guest in order to not provide a room with a working AC. I asked if they could provide a fan and was told no they did not have any. I took a shower using only cold water to try and cook off before trying to sleep. We only needed to stay 1 night. Our drive home will take 10 hours. Hoping we make it home safe, since we did not get a decent night’s sleep. I hope the manager of the hotel gets this review and will respond to me why they cannot or will not fix the AC in their rooms. I paid the hotel directly so they should not say that I need to take this up with expedia.

Clean and good service, good food.

Exellent service, affordable price, good location, breakfast buffet was great, clean and comfortable room.

Reception NOT helpful at all!!! Room smell like smoke. They couldnt even get a taxi for me! Ugh. Not staying there again.

The hotel is definitely secure. Every adult needs to provide a form of ID to check in. The elevator requires a room key card, and the room requires the key card in order to get power working. The breakfast is very good, and there's a nice outdoor area. The rooms are nicely decorated and have fantastic showers. I would stay here again.