Orangetheory Fitness

Just like any other orange theory. I had a great class. Went twice. The coaches seem to push you a lot more than in the US. They don’t seem to care if your heart is about to explode and in the red zone the entire class. Haha . I appreciate that there were 4 showers and I like their sign up system for them.

First day, I call to explain that I am not from Mexico City but I had taken classes in the states and had purchased my monitor but had not brought it with me. They let me know that it’s not a problem and that they’ll let me borrow one without cost.... next day, I walk in and they tell me I have to purchase one. In addition to the lack of communication among the staff and inability to directly communicate, it’s a shame that they are willing to loose a customer for 50 pesos. Thank you, next... I heard UFC gym is great place for exercise enthusiasts to work out & it’s near the area

I'm a tourist who doesn't speak Spanish. The staff at the Polanco OT were very nice despite my language barrier and the trainer was awesome checking in at the right moment to make sure I was getting along. It was a positive experience.

Fatal attention in the Interlomas study. Reservations with fitpass and do not attend to you ...

If I could put 0 stars to the service I would. Recently moved to cdmx I was invited to try this gym, where they asked for my data since I had never gone before. The following week they contacted me through my personal number to invite me to a class and offer me a promotion to join the gym. The class was confirmed several times before I arrived. The moment I arrive, already knowing who I was once I tell them my name, they tell me that I cannot enter for free that I have to paste the class. I tell you that a person from the club contacted me and sent me an invitation and a promotion. The treatment I received after that was unfortunate, the way the lady at the counter spoke to me making me feel like I wanted to enter for free and that it was not going to happen. At no time were you interested in what I told you, or find a way to solve it. Luckily it was before joining me, nor are they good at that. Losing a customer for 1 class.