Estación de Gas Super Gas de México

On 23-Feb-2019 came to install a stationary 180-liter capacity tank, same tank that I bought from Super Gas. Later that day I spoke to request the filling of a tank that according to Super Gas would not be filled to 85% with 130 liters that I ordered, due to a reservation brought by the new tanks. Finally, the tank reached 64%, so at first glance it would seem that there was a difference of 21% or 37.80 Liters = 435.00 MN (at a price of 11.51 that day). The problem is that the installation left a lot to be desired and then discussing a price difference that Super Gas had confirmed to me, I realized that the installer Sergio Estrada is a cousin of Ricardo Estrada, the supervisor, the latter refusing to respect the price that had been confirmed. by phone despite having bought them the tank and the installation. I found it very bad customer service, but it happens with nepotism posts. The supervisor of course puts his cousin and both do what they think best, the client leaving over. Not to mention, that was my experience, unfortunately there are not many options in terms of energy companies, be it CFE, PEMEX or gaseras, monopolies and other oligopolies at least located, but there is not much to do. Even so I did the fight, but still I noticed the price per liter that brought the pipe and still accept that they supplied it before speaking to clarify things that I did not think they were so reluctant. On Monday, Sergio showed up to do the tank repair. The installation had remained, but the regulator was low pressure, so he put the correct one and went for the piece to fit it. That's why I changed my qualification. I did not think they would respond, it's good that they did it; I avoided laps and trying a legal action.

Very expensive good service