Remixto

We booked a month-long rental with them through VRBO, and their reservations team was pretty slow to respond to questions (even after reminders) before we arrived, so we were a little nervous. The mixed reviews here didn't help. We shouldn't have been nervous. Once we got to the house in Mérida, we had a fantastic experience. The house was absolutely beautiful and very well maintained, and all the staff we interacted with were great, and very responsive.

I stayed at a Remixto property in Merida this October. The house was one of the poorest outfitted properties I’ve stayed at - a leak in the ceiling, a cracked coffee maker and kitchen supplies that seemed like they were purchased at a garage sale. On the first day, the concierge rep said that she would come at 10am and never showed. She came several days later with no notice. While at the home, there was a hurricane that came through town and caused damage to the house. I made our concierge rep aware of the damage that was being caused while it was happening, sent her photos and asked for suggestions. After leaving the property, I got a notification saying that Remixto used our security deposit to pay for damaged caused by the hurricane. I’d highly suggest thinking twice before renting one of their properties or delivering a security deposit to them! All in all, terrible experience with Remixto. There are so many other properties in Merida and Mexico City - go with another one.

Fantastic colonial remodelled. Peaceful and private. Leave yourself extra time because Remixto is not very prompt. They have to read meters before and after, but were very tardy. Good thing we did not have flights to catch! Upside was we ran into the owner, a lovely lady that was eager to share her local knowledge of Merida. All in all, a great experience

We loved the house. The super private pool area is both beautiful and relaxing. The kitchen is much better than 95% of home kitchens we've had in rental houses. The bed is great. The only downside ... and this was a freak of nature ... the wind blew the electric connectors loose so for 2.5 days (over the weekend until the electric co could get there) we had on again/off again power surges. Other than that, the house was perfect. Also a shout out to Remixto and especially Gisselle (concierge) who were super helpful all thru out stay.

Great stay as usual at Casa Techos Alto. Our Remixto’s concierge Giselle was great. Check in and checkout was smooth. Very professional and responsive. Internet was down one morning and this was promptly rectified. This is our second stay in this house. Last stay was couple of years ago, when the property was being looked after by the owner herself. Towels provided then were a lot nicer and plusher. Seemed like Remixto try to standardize the towels In all the properties under their management, using average hotels quality towels. The pots and pans are a bit worn out this time. But overall, still enjoyed our stay very much.