Hotel Real Izamal

Its good services

The Internet WiFi is just for the firts floor, up and above wouldnt reach.

😁

Excellent hotel. Its rooms are very clean and friendly service. The only bad thing takes 2 to 3 days. In sending the invoice

Nice building but that's it! When we arrived, the receptionist could not find our reservation. When she finally finds a solution, she informs us that we can only pay in cash. We do not have all of this amount with us, suggest that she give her part (3/4 of the total amount) and give her the rest in the evening after going to withdraw, she replies that no, no of payment no room! All this of course without a smile, without politeness, but in a tone that clearly indicated that she was being disturbed! Room whose cleanliness leaves something to be desired: ants, spiders, cobwebs, STAINS all over the bedding ... No hot water, no pressure in the shower, weak and unstable wifi network ... DIRTY pool! The day after our first night, this same receptionist asks us if we need to come and clean and clean the bed in our room ?? !! Too bad about all this because the building is beautiful. Another point: hotel located 15min walk from the center.