Santander

I arrived 3:48 at the branch and they did not let me in, under the pretext that due to the contingency the process is slower ... I stayed a few minutes outside, a mr. That 3:55 arrived he entered without problem, I asked the employee who was at the entrance and he told me that because the mr was not going to be late. I understand that they close before, but then they do not have to allow access to some yes and others not. Terrible service

They take time to attend but the inefficiency of their staff is more since they only start talking to each other instead of giving solutions to clients, they say that it is mainly due to the contingency but before the contingency it was the same

They do not help at all, in this quarantine they do NOT give solutions, they only give silly answers to get rid of people, and they do nothing to avoid crowds on the contrary, it seems that there are no personnel. What use are the facilities if they are not effective?

Terrible service, instead of accommodating customers inside respecting the distance, they make the line outside very long, and they take a long time to attend, they do not prioritize giving tokens or a number, and people end up piling up outside with little space .

Provides the services that any other bank, you must wait to do procedures at the window