Grupo Decme

I tried to purchase 1 article using Mercado Libre, where this store also offers its products. I was a real problem. I had to cancel it due to: - Delivery estimate time is false. - Customer's assistance does not work properly. - Resolution to my conflict made me cancel a sell with my own customer. Probably the local store might be a different story when shopping. But online this store doesn't worth it. I do not recommend this OnlineStore.

Great prices!

Good attention

I bought a Balam Rush cabinet, but I arrived with the box broken and fortunately hit on the side of the sheet and not the glass, as they cannot spend on improving the packaging if they know how the packages are, I contacted them and after answering a lot of questions and send them photos by whatsapp, they told me to open a claim in mercadolibre for you to return it, so what do I gain from contacting them? When I made the purchase I received a message that said if you have a problem before making a claim, contact us, they were just looking for some reason to defend themselves in the claim and not make the guarantee valid, but they peeled it

I bought a laptop and it came open, used and defective because it came with windows installed (which this laptop does not bring) and the monitor did not turn on until after a few minutes (it needs a process called reballing in soldering). for a change and it's been almost a month and my laptop is stuck in shipping. (My laptop arrived and everything was solved)