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Budget Car Rental Cozumel

Carretera a Chankanaab km 3.5, Zona Hotelera Nte., 77600 San Miguel de Cozumel, Q.R., Mexico
+52 987 857 0284
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Detailed Information
Openning hours
  • Monday 8:00 AM – 6:00 PM
  • Tuesday 8:00 AM – 6:00 PM
  • Wednesday 8:00 AM – 6:00 PM
  • Thursday 8:00 AM – 6:00 PM
  • Friday 8:00 AM – 6:00 PM
  • Saturday 8:00 AM – 6:00 PM
  • Sunday 8:00 AM – 6:00 PM
Photos
Budget Car Rental Cozumel
Budget Car Rental Cozumel
Budget Car Rental Cozumel
Budget Car Rental Cozumel
Budget Car Rental Cozumel
Reviews
Jack Pitzer (11/15/2020)
Overall, we had a good experience, but they were not honest regarding our reservation. When I got the final bill, there was an upgrade charge that I wasn't told about, and a bunch of other charges that were not explained to me. I got the same car that I reserved, so I don't understand how they thought it would be ok to charge us for an upgraded vehicle. I also prepaid for our reservation, but I think they charged me again. Otherwise, it was a good experience. I'd use them again and go in with a different understanding of what to watch out for.
Wes Petkovsek (11/12/2020)
Due to the very public nature of google reviews, I don’t often bother to comment. But I want to go on the record for Budget’s CZM Airport location. This location was formerly Thrify until late 2016, based upon my recollection. The same people still work here at the same location under the budget brand today. With me, these folk have always been honest and have not ever falsely tried to force optional insurance on me, as most other CZM locations have, in my extensive experience of renting at this airport. Specifically, if you want to decline optional insurance, they will let you do so and you will have a hold on your credit card for the amount stated in your rental contract. The folks here are friendly and honest, and for me that’s worth few bucks more that they tend to charge vs the cheapest alternative option at CZM airport. I will continue to use and recommend this company as they are the honest CZM airport rental outfit. Nota Bebe: They have a shuttle, but its a very short walk to the location, literally across the street from the airport.
Ricky Oneill (08/04/2020)
They will scam you. When we picked up the car, they told us about how honest they were, etc. We booked on budget.com and picked the most expensive insurance when we got there. When we returned the car, we found a $12/day upcharge on our vehicle was added to the bill. Unfortunately, we didn't catch this until we got home.
Peter Loscocco (08/29/2019)
We rented a car for the day and this local Budget office provided outstanding service! They assisted in getting us to their site from the ferry terminal. The staff was very friendly and helpful with directions. Carmen was kind enough to let my companion borrow and use her phone charger for the day. A member of the team even dropped us off near the ferry on his way home! The manager, Russell, Carmen and the rest of the team were great. Good people to work with and an inexpensive and reliable car. We'll be back!
Katherine Thomas (08/17/2019)
We paid for the full price online including all of the insurance. But when we came in to get our car we were treated very rudely by Manual and Irazema and they tried to rip us off and pay QUADRUPLE of what we already paid. They are scammers!!! They also have everyone that works there give 5 stars om google/yelp so this rating is wayyyy to high!
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