Gasolinería SHELL Sucursal Balvanera

Ok

Excelent service

So far I have not had problems, the gasoline is good for me.

On one occasion they stole the 20 liters from me, the pump never loaded the contents because it had "a light failure" they asked me to go to another pump to reload the 20 liters THAT I HAD ALREADY PAID and in that pump it did load but THEY CHARGED ME FOR THE SECOND TIME THE 20LITERS obviously refused to pay them and they spoke to the police because according to them the bomb had already marked them, the manager never appeared all the instructions, he gave them over the phone and in the end the police officer advised me to pay the 20lts twice and put my complaint in PROFECO. I WILL NEVER LOAD HERE OR IN ANY GAS STATION OF THAT CHAIN. Attached evidence.

The attention of the manager they have in the afternoon is terrible. I do not know his name but the "Mr." lacks the minimum education. For start I found him chatting on the stairs attached to the billing area. When requesting your assistance, with a hand and a hand I indicated that this area was closed. I explained that I had billed online, that according to your page marked successful billing, but that I still did not get the bill. To which in a rude way I indicated that I could not do anything, that I did not know and that tomorrow I would return at 08:30 hours so that the billing person would attend to me. Do they do the same also with those who are just passing through? If so, what a terrible image. for now. I will share everything I know of the terrible attention they provide, starting with the group in Balvanera.