Hotel Bahia CHAC Chi

They treated us well, after a bit of discussion they better than honored the room we reserved. Very clean rooms, coffee, water, only thing of concern was the water pressure. But we were able to shower.

Excellent location and great hotel! Just steps from the ferry and on the water this hotel is beautiful and well appointed. Great staff and rooms! Will be coming here again !

Rooms were nice and the staff was very friendly!

Stayed for 3 nights. Upon check-in we are taken to a dingy room which smelled like mould mixed with industrial strength chemicals. We mention this to Frederico whose response is to shrug his shoulders. When pressed, he says ‘speak to the manager or you can look for another hotel’ We speak to the manager, are shown a few more rooms (which mostly smell the same) and are finally given something where you can breathe. However, it does not get better. The toilet does not flush after being used a few times because the water tank does not fill. Had to put water from the shower to fill water tank to flush. There is water leaking from the toilet after too many attempts to flush. Internet only works 5 min at a time and need to keep logging in. On thé last night, we call the manager again who assures us someone will be up in a few min to fix the toilet and internet so I can complete my airline check-in and that she will personally come to inspect. Hours later, still waiting and it’s midnight now. And the final straw, this place is next to a hostel - loud music and drunk people making stupid noises. Explanation - sorry, we called the police but it’s out of our hands. Again, it is now midnight!!! Really???? Then why are you charging high end hotel prices???! For what?! This place is a joke without any care for its guests.

Very very loud hotel. If you want to sleep I suggest staying somewhere else. Construction, night club, noisy motorists, and the ferry horn that goes off at 6am every 30 minutes are what drove me to leave my stay early. Hotel staff was friendly, room was nice, great location, but just too loud. Unbearable really.