Casa Fernanda Hotel Boutique

Beautiful place. Delicious food. Great spa nearby.

Excellent service from everybody. Nice spots into Casa Fernanda. At Kitchen normal menu variety. Rooms with great space, atmosphere and pretty clean.

This is an amazing property with potential. The gardens, the buildings and the rooms are well designed and beautifully decorated. Overall, we enjoyed our stay there, but there were some aspects, that caused it to not be a 5 start experience: First, the AC was very loud and woke us up several times during the night (which we informed the reception about). Second, the WIFI is insufferably slow - it took us several attempts and an hour to complete the check-in process for our flight. Third, the prices at the restaurant are very high for the food quality, the service level and relative to prices in restaurants around it. However, we did enjoy this splendid property and can recommend it.

This place is beautiful, however there are a few things keeping it from being a 5 star place. With some improvement it would be fabulous. The good, the property is beautiful, clean and tranquil with a lovely setting. The not so good, when you arrive you are greeted by the grumpiest, mumbling hostess, that does not make you feel special or welcome. Her energy level is at zero and she never smiles, it did not warm us to the property initially. Then a grumpy guy, without a smile or a hello took us to our room. We were off to a bad start...we went for lunch and were asked if wanted the deck, we said yes, and then the waiter also came and asked us if we would not prefer to be sat downstairs and for some reason was trying to move us? Awkward. He looked like he still needed to be trained the ordering was strange and not very warm. The food, was cold and mediocre, definately not gourmet, they really need to improve the food to take this up to the calibre of the resort. The view was beautiful!! We had a spa appointment for the afternoon and here they excelled, amazing spa, lovely warm staff, best massage I ever had and enjoyed the free thermal bath treatment included. Our room was nice, however, the bathtub, which was lovely only ran cold water, so I could not use it. In the evening the staff changed and what a difference they were warm and friendly and even got me some bug spray as the bugs were out. If they can retrain all the staff to be more professonial and consistent and if they can fix the food, this place would be a five star resort!!

Fantastic place for a wedding