ARENA Boutique Hotel Kuala Terengganu

Parking is at the back of the building. Parking is free for hotel guest. Gym is also provided and free IF you booked direct with the hotel. If not, then you have to pay about rm11 per entry. Location is strategic, just beside a bank and next to Plan A restaurant. and walkable to Watson. Staffs were slightly unfriendly. At night i need to change the towel, but one of the staff(girl) said no housekeeping at night so cannot change towel. But luckily, the guy( also staff) willingly to search for a new towel and delivered it to my room. And for the management, please provide more ironing table and iron if u still want to maintain to put iron table at public place. Wasted time to wait for turn. Better, provide one for each room. Not that expensive to invest.

I enjoyed staying in Arena Boutique Hotel. Good price and so worth it. Good location and good quality of the room for customers. The room was clean and so refreshing. Nearby to so many bank and ATM machines.

My second time stay here.. For a budget price, you get a relatively 'premium' stay. Well sorta premium if you consider the state of hotels in Malaysia. One of a few new boutique hotels offering great hospitality service for travellers sprouting all over Malaysia, and it's good to see one here in KT. Cool chic minimalist deco, clean linens, comfy bed(s), simple amenities (hot water, few instant coffee sachets, cups and bottled water), hair dryer, working air-conditioner, ceiling fan (and its silent) and great strong shower.. The list goes on, and all for less than RM80 (this time around). Hotel smack in the middle of town, and the shopping areas and tourist haunts are within walking distance. But being on a business visit on both occasions, didn't manage to do any walkabout 😁. There's a restaurant called 'Plan A' downstairs serving all manners of dishes, local, East, West etc. Fairly priced and quick service, at least while I was eating there. Anyway, a highly recommended place for a quick stay especially for business travellers. ⭐⭐⭐⭐⭐ And before I forget, free parking available at the back of the hotel, subject to availability tho 👌 Only minus (a minor) is that the outside noise, is quite noticeable. During the earlier stay, it was the traffic noise in a room with the windows facing the mainroad. On my second stay, noise from the air conditioner condensers do rumble and reverberate through the rooms' windows (and walls) facing the building interiors. A bit disconcerting at times when you're trying to have a quiet time in the room. Better sound proofing of the windows needed 👌

I didn't know what to expect when booking here but was pleasantly surprised. Customer service is amazing and so welcoming. The hotel is very clean and very spacious. They also have a free drinking water filter! It really should have more star ratings. Bed is big and so comfortable. Bathroom is big and very clean. Room is very big and spacious. Love the design and location. Covid-19 safety is perfect. Will definitely be back on our next trip. Keep up the good work guys!

Awesome hotel. The best hotel in Terengganu. I have stayed in different hotels at higher prices and with more star ratings, but this is the best one. Arena boutique is the best at a very reasonable price with great service, quality of cleaniness and living.