Keranji Beach Resort

Pretty awesome place with a private beach. The wildlife is absolutely incredible around the resort. Chipmunks running around, massive colorful fishes swimming a few meters away from the shore.... The huts are nice and in symbiosis with the surrounding nature. Manage your expectations when it comes to modern life comfort though. Overall, an amazing dive into the local nature and atmosphere.

We had a very nice stay at Keranji Beach. We were in cabin 4 for 6 days, which has a very nice view on the water and you can hear the sounds of the waves splashing while you sleep. The place is very calm, a little bit further than anything else. We went to Coral Bay and Long Beach, and our little beach is the best on the island. So calm and sunny all day long. One thing, don’t bring snacks! We lost a bag to the squirrels. Apparently they really like chips. They come and go in the room as they want because it’s pretty much open everywhere. They also leave little gift behind them on the floor. It’s a rustic cabin, but the stay is worth it. You can disconnect and enjoy the view and the sunset every night. There’s a restaurant on place with ok price, you can also book everything from there. At the restaurant, they open a tab the first day and you just pay at the end so you don’t have to deal with cash each time. Enjoy :)

The beach is a 5 stars, service is 0 so average is 2 stars. You literally pay for the clear water, beach and the natural environment and we came back for that. Their WiFi is very good(watched the champions league final) works from noon to 15:00 and 19:00 till 07:00. For the rest, well...don’t expect much unfortunately. It was our 2nd time, booked 10 nights(2000rm room only with boats tickets and pick up/drop off airport) and no kind gesture, no special attention, nothing. With covid19 who can have the luxury of having guests for 10 nights?!? Big lack of humanity and empathy. I don’t blame the staff, it’s not their fault entirely because they probably never studied hospitality and it all come from the management. Apparently for them, when we arrived, moving us to another same category room was an upgrade. When we arrived we didn’t have any explanation, check-in didn’t happen at all, no welcome drinks, if you don’t ask for changing the towels/sheets they don’t do it. Cleaning very basic. When the guy told us to move there, I kindly refused simply because it didn’t look better than the other one we booked so I prefer stick to what I paid initially. It was a mistake because since that episode, they got sort of upset and offended. Well, if someone from the management would have explain to me through WhatsApp or simply at the check-in(it’s the purpose of a check-in) maybe we would probably have taken it. After a week, 1night a mouse got into the room. I tried for 30mn to get the mouse out 🙂 it was 22:40 we decided to move to the other room(same category, the one they offered us initially). We were the ONLY guest on that night. The morning after the senior staff(I won’t call it a manager) got upset saying we should have told him yesterday night and that it was disrespectful. Told him it was late and we didn’t want to bother him. Since they manage this place like a backpacking dorm with no rules at all, we were also confident and at ease to tell them the day after... During our stay, after 3 nights, We were also considering to move to a higher room with private bathroom and willing to pay the difference, but we asked for a discount and hoping for a kind gesture...Manager offered 10rm a night! Wow, I counted and it was 3,5% discount! What an insult! We refused and in the end it was empty... too bad for them. Either you say no and it’s fine or you offer at least 10%. I work in tourism so I know very well. All resort here are selling discounted package stay 3 get 1 night free as example. Here they decrease their prices a bit and that’s it. They’re not good businessman and no sense of customer service and relation. If you compare with crocodile villas for example, their direct competitor which are 80-100 rm more for private toilet and basin, better layout and better services. Even their tent is better than their best hut...next time we will come, we’ll certainly go there. This place has so much potential, and could be the best rustic chalet on the whole island. They could also make so much more money with their restaurant too. The menu is wrongly priced compare to restaurants at coral or long beach. They have attempted to create an oven pizza but they never used it. It seems they do it on purpose to not make more money...It doesn’t need so much work. Just some motivation, good sense and smart decision. you’d better to eat at chomel(5mn), crocodile rock(8mn) or alunan(15mn) by walk. The chalet are running down...the wood hasn’t been treated with oil and anti-termites products. Many wooden planks are unstable. The locks and nails are all rusty, the shared bathroom/toilet...no comment. My wife felt on the floor from the hammock and hurt her lower back and bones. Again no empathy except the senior staff guy...don’t hurt yourself there because they don’t know what to do and they DO NOT HAVE AN ACCIDENT INSURANCE. We were about to sue them but since our contracts end in 3 months, we decided not to. I hope some professional investors would one day take over and make this place better.

Incredible hotel on the beach. Private beach and restaurant. It is sincerely the best place i have ever seen in my life. Everything is perfect, there are only 9 huts on the resort. Lots of wildlife, fishes, lizards, ants, crabs, corals, coco trees. You can rent snorkeling gear and also book some activities from around. 20min walk from Coral Bay and 45m from Long Beach. You guys must try this place

Stay here if you want to run away from crowded place. I can monitor my kids playing in the water from just my hut. We enjoyed snorkeling around the rocks here, husband can even spot baby shark swimming around during low tide. A lot of rocks to rest if u tired of swimming and snorkeling. The host is friendly and kind. Thank you Sue for preparing the soup for my baby (their cafe is closed during Hari Raya 😂) My kids make new friends and ask me to come again. Sure!! Warning - the hut is basic, so if you are type of person who wants sleep in aircond, have strong WiFi connection and electricity 24hours then this place is not for you.