Webshop Sierbestrating,aannemersbedrijf van Haaften

Do not provide a thorough garden design. Not working in a solution-oriented and customer-friendly manner. Not recommended. Recognize the working method, as Mr Govert describes.

I have to give a star, but actually the work delivered by van Haaften is not even worth that one star. Have a complete garden paving laid and have fencing installed. The tiles sagged in the foreseeable future. Van Haaften attributed this to the use of a high-pressure sprayer, he claimed to have witnesses to this. These would have seen that tiles were sprayed several times with the high-pressure sprayer. When we request the names of witnesses, mr. van Haaften no response to this. Then Mr. van Haaften while no one is at home and takes pictures of a garden hose lying in the garden, because that would be proof of the use of a high-pressure sprayer. Consider it a violation of our privacy, since he has been in our garden unsolicited. There are pictures by mr. van Haaften, which can only be made in the garden and not like mr. van Haaften says from behind the fence. Mr. van Haaften continues to maintain that a high pressure sprayer has been used, we are now stuck with completely submerged garden tiles and he refuses to entertain us by acknowledging that he has not done a good job. Several experts came by and they all noticed that the substrate in which the ceramic tiles were laid was not laid properly. Mr. van Haaften had left a bucket of grout with which the tiles were joined, but now it appears that this is only suitable for tiles from 6 cm. thickness and the tiles in our garden are 2 cm thick. According to Mr. van Haaften is the choice of 2 cm. my own choice, as he would have indicated in the sales pitch that 4 cm. thick tiles would be more stable. During the sales conversation, however, no mention was made of the choice in thickness of tiles, mr. van Haaften showed me a tile in his show garden and that was a good choice according to him. He scratched the tile with a key and said, "look how scratch this tile is". If you consider having a garden laid out by Van Haaften, then have everything well laid down on paper and have a quote drawn up including the materials used. That mistakes are made is human, but solve them neatly and do not try to get away from lies under your responsibility as a company.