Stichting WebwinkelKeur: Webwinkel Keurmerk

WebwinkelKeur sanitizes its online member shop and service provider reviews creating a false picture of trustworthiness with overinflated positive reviews. I had filed a valid complaint about one of their providers and sent them extensive documentation about it. They still refused to keep my complaint posted purely based on a formality that a subcontractor of my provider would do the job. But the reality was that I only contracted with that provider not a subcontractor. My valid complaint was about a provider charging 4 1/2 times the true cost of shipping despite that it said it would honor the shipping costs posted in its calculator and at the site of the courier services which were way lower. Webwinkelkeur made me decide at the time with their quality mark on one of their members their site to trust this provider while later it turned out they were completely untrustworthy. UPDATE: The reaction of this website on my complaint above is a lie. This is a complaint about teh other company that is not only the parent company (not merely a sister company) amnd teh parent company outsources work outside teh scope of clients to its subcompanies but legally oen has a contract with teh parent company. Webwinkelkeur knows this as I explained and showed it but they still renege on their pseudo-warranty and facilitate this way that their members mislead their customers without being held accountable..The company I hired was carrying their warranty of quality mark. Also, note how they violate privacy regulations as they use my first name here without my permission. That is telling. AVOID this misleading pseudo warranty mark!

They are very friendly and extremely quick an efficient. My order came all the way to north west England within 2 working days. I wouldn't say the product price is cheap, but it's a marvelous product. The cost of the DHL posting is not cheap either but it's very very quick. There are many payment options which meant I didn't have to pay a 2% exchange fee. I have had nothing but fantastic experience with these guys and would be happy to recommend them to others.

During busy periods where deliveries are delayed and customers only thinks about I want it as fast as possible and than webshops are getting sued and 1-star ratings because of postal offices delayed, after asking for a moderation they still do not help.

Forces me to write a review after an order on a webshop. I'd much rather just click on the stars. I'm sure many other people feel the same way and close the review screen. Sabotaging your own business model. Very smart. Reviews should help small businesses, especially now. But this is frustrating everything. Just let me click and exit.

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