ONLY

I bought a pair of pants from this Only a few weeks ago. It was broken within 2 days. The loop of the pants was torn. I then went to the store, and then I was allowed to pick out a new one, after they were a bit difficult at first. They kept repeating that "pants don't break by themselves". No, but trousers should remain intact with normal use. Then after 1,5 day wearing the new pants, they broke again. This time I had been extra careful, so it really wasn't me. A loop started to tear, and holes were already appearing in both pockets. I went back to the Only, where it was repeated several times that "pants don't break by themselves". I then said that I would like my money back. Then that wasn't possible, and they implied all along that it was just my own fault. After arrest, the head office was called, and the outcome was that I was allowed to pick out a new pair of pants. I told them I didn't want to, as when I initially bought the pants, I tried on a lot of models and I didn't like them all except 1, namely the model that broke all the time. They said I would not get my money back and that I should get a new pair of pants. They said that the way they were actually doing me a favor with that. In the end I only picked out pants, but those are not pants that I like. I think this is a really bad service and I don't think this is a customer-friendly attitude.

great store lots of choice

It is actually not always

Neat shop and you will be helped nicely.

No idea