ADEZZ BV

I've bought products several times from Adezz, destination bound UK and all of my dealings have been seamless. Sales enquiries have been dealt with quickly and efficiently, even the transport company communicate well and on time. Love their products, they look fantastic in the garden.

What a dreadful company. Such unhelpful and very rude people and very poor customer service. We ordered a RAL colour and had 4 x planters sprayed in that colour (light grey). What has arrived (7 May 2020) is 4 x containers which are way lighter than we expected. Whilst this could be our fault, we cannot use these in our garden as they do not match and the company refuses to work to find a solution. We have been told to go to a car paint spraying company to get them re-sprayed which costs almost as much as the planters themselves. What a terrible customer service. Avoid them. Awful.

Fine, we have already contacted our supplier several times and they are still working on it. It concerns 2 water features in Corten steel that continue to rust and will rust through within a certain time. This is not the fault of our supplier, but your own. Corten steel stops rusting after 4-6 months and this is certainly not the case, so probably not even Corten steel what you offer. You don't even come up with the right solution yet and this is a full exchange of the product as we can dispose of the bin in a few years this way! In the meantime, 2 months ago you picked up the 2 bowls and did not leave or send 2 new ones as you promised. So we currently have 2 bins that we cannot use. Speaking of correct service. Too bad you can't admit your wrong.

great company, good agreements to make

Nice people, quick unloading in the hall, entry to the company at 51.653851, 5.646365 no parking.