EMS Ambulance B.V.

I wouldn't hesitate to recommend this service. Linda was amazing - so helpful and reassuring and the actual move for my parents from Spain to the UK was faultless. My parents, whilst not unwell, were not very mobile and needed assistance. Arno went to their residence in Spain, gave them a medical to ensure they were fit to fly and accompanied them throughout the journey to their new home in the UK . Both they any I feel it was worth every penny.

My brother had been affected through Diabetes while in Spain and needed to return quickly to the UK after an amputation but could not fly. The moment I contacted EMS Ambulance B.V. their service and attention to detail was impeccable and whilst I was in England organising the road ambulance and their office is based in the Netherlands, they kept me informed every step of the way and, in no way, pressurised us as a family to purchase their services. They were so helpful and arranged his safe travel and arrival back in the UK within 5 days from my initial phone call. Linda B I cannot thank enough - she kept me sane through out what was a traumatic experience not just for my brother but to be miles away an unable to travel with him. Thank you all so much.

Sincere thanks to the EMS team for all the services they provided, overcoming all barriers due to the pandemic, they covered everything from A to Z, couldn’t be more grateful for crossing paths with them. Special thanks from the heart to Dr. Mani and Mr. Gerrit for their support.

They surely take the money from their clients but don't pay their providers! A fraud company.

My father was holidaying alone in Italy when he had a stroke and suspected heart attack. My sister and I flew out immediately but were getting very little information from the Italian hospital and were concerned at his treatment. We contacted EMS Ambulance in the morning and immediately got more information from them than we had received from the Italian hospital in 2 days. Before we'd even signed up with them, EMS spoke with the hospital and assessed his fitness for repatriation. That same evening we decided to proceed and they already had the ambulance on the road to Italy. The situation was complicated as we had so little information from the hospital about my father's condition, and the doctors there were insisting he shouldn't be moved. EMS flew out the superb Dr Mani and as soon as he arrived, he took charge. It felt so good finally to have someone "on our side" after exhausting ourselves battling with the local hospital staff (further complicated by Covid restrictions). He was ably supported by the central EMS team in the Netherlands who quite literally were working on his case 24/7. Dr Mani was not only superbly qualified and knowledgeable, he also exuded calm authority. He spent an hour with the (uncooperative) local doctors, making his own assessment of the medical records, examining my father and reaching his conclusions about the nature of his condition and the best way forward. I'll never forget him briefing my sister and me as we sat on the steps of the Italian hospital at 10pm. Based on his assessment, we had to change the repatriation plan and opted to get my father home more rapidly by air ambulance rather than by road (Dr Mani was able to assess - correctly - that this was possible given the exact nature of my father's stroke). Having changed the plan late on the Saturday evening, EMS managed to arrange the air ambulance super-fast, so that they collected my father by 12 noon on Sunday, by 2.30pm he was on the plane, and he was safely in a London hospital, close to home and his family, later that same afternoon. I can't thank EMS enough for the incredible service they provided but also the fantastic emotional support they provided to me and my family at such a stressful and uncertain time. Dr Mani is a real superstar of a doctor (if ever I have an emergency, I'd want him to be on the case!), but every member of the EMS team was impressive, from the learned central medical team (I must have spoken to them 20 times over the course of 3 days!), to the admin/logistics team organising every last detail & keeping us informed, to the super calm, qualified and capable nurse and paramedics. What a team! If you're reading this, I hope you and your family never have to face a medical emergency like this but, if you do, you could not be in better hands than with EMS.