KwikFit Hoofdkantoor

Having two new front tires fitted, excellent operation The Corona was not allowed to wait in, no problem Some time later, Kwikfit called during my walk with the message that my front brake pads would be worn The question of what replacement would cost yielded an amount of € 254 , 00 at At that time, replacement was not so good financially. Two months later, i.e. September 14, 2020, I was informed at a specialist garage what replacement of the front brake pads would cost The costs for brand blocks came to € 139.00 including assembly I immediately replaced the blocks On September 21, 2020, this was carried out, the mechanic assured me that replacement was not really necessary and the blocks can still last at least 15,000 km. have blocks mounted anyway because effort was made to mount the correct blocks. Kwikfit very unprofessional this case Always had faith in Kwikfit but that is now consumed unfortunately I will never come again

Protect yourself from scams: Usury prices, promotions and agreements are not met, MOT repairs that do not need to be carried out at all are offered. According to them, the car had to be aligned at 80 euros, NOT, a whole new right-hand side mirror unit had to be ordered at 300 euros, NOT etc. In addition, the prices of the repairs that had to be done were high compared to other leading garages. Repairs via other garages 80.00 euros, kwikfit rate no less than 165 euros, excluding assembly and replacement of a whole new right-hand mirror unit! According to them, this had to be done, NOT, which in the end would have amounted to at least 290 excl. Mounting! After that, customer service is not at all "the service that makes you happy". An extensive letter in which everything is clearly explained is repeatedly read selectively, followed by feedback from defending their rates and ignoring the attempted fraud by this branch. I would say "Sense before you start Kwikfit"!

Immediately received an answer via email.

MOT inspection, left tire would be flat (NOT) rear tires would have broken cord layers on the inside (NOT) rear brakes would have 36% brake difference, new brake pads and new discs placed (which by the way were not worn out) and then the brake difference would still be 36%. Then I went to the Opel dealer to have the brakes tested and it turned out that there was not yet a 4% difference, immediately driven to mercury fit Nijkerk with this finding, The MOT master would not be present but the next day, I said well I'll come again tomorrow, I had to go to a neighbor company and 5 minutes later I came to the car and the judge came and asked how my brakes were doing (he wasn't there anyway) also placed there on the brake bench and it turned out that there was not yet a 4% difference in idd, checking again was not possible because the car had been on public roads again and then it had to be fully inspected again, this morning I would bring the car but because of crowds I wanted to wait but that was not possible so a new appointment was made for Friday. All in all, no best service and get the strong impression that they all want to hunt customers for costs !!! I now get a response from the head office if I want to pass on the license plate to look at this, The license plate is well known in the Nijkerk branch, Have the car checked (the same day) elsewhere since the MOT date is overdue and I did not want to wait until Friday, I had time again at 14.00 and at a garage that is customer friendly I could go right away, and there was nothing wrong with the car !!!

Kwik-fit advertises the Michelin agilis camping tire, especially for motorhomes, even an offer, but no mercury-fit in the Netherlands has the tire in stock. Delivery time unknown. In other words, a week but also 2 months can last. And that in the holiday period when people just want a new set of tires under the camper. Unbelievable for a tire supplier.