Mainport Hotel

It was a pleasure staying here again. Had a beautiful clean room and really enjoyed soaking in the big bath tub. It's nice that the hotel's restaurant offers take-away breakfast and dinner. The area the hotel is situated in is also beautiful, you can go out for a nice walk or for a boat-taxi ride. If I have to name one thing they could improve on, it would be the friendliness of the staff that works at reception. I'll definitely be visiting again

One of the nicest hotels i have ever been to. The service was great, the rooms were nice and the food was great. They handled Covid great as well

Really nice hotel with nice sauna in the room. Pool was not special and can be used by people that aren’t guests. Location is central.

Enjoy and relax! We have stayed at Mainport many times when we are in Rotterdam and we will come back everytime! Perfect for relax in their Spa or the Jacuzzi in your room, luxury and comfort. You can go walking everywhere or take a watertaxi right on their deck! Absolutly recommended!

We made a reservation with the option of one vegan deluxe breakfast included and a few days before our arrival we sent another extra e-mail to the hotel to notify again and to confirm that we wanted a vegan option deluxe breakfast, we checked twice with the hotel to guarantee that they wouldn’t forget our request, they answered us also via e-mail that the vegan option was available and they registered it and approved it. But they forgot our request. They tried at that moment to fix some vegan options but they failed, they didn’t have soja milk for example and no vegan yogurt, they had vegan cheese and it didn’t taste good. Soja milk and yogurt you can easily buy at the supermarkt, it’s not so difficult. We paid more or less 40 euro more for the breakfast but it wasn’t worth it. And for a 5 star hotel it’s very disappointing that they didn’t look to the details because that does matter for a 5 star hotel. The room was nice and the view beautiful but the service didn’t fulfill our expectations and a few more things weren’t so great like waiting for the room to be cleaned, the old towels and bathrobes, no fresh juice for breakfast, a lot of unnecessary plastic used to provide breakfast, etc. We know it’s Covid time but I think that’s not a excuse for a 5 star hotel. Not impressed unfortunately. Not a 5 star experience, sorry. I hope you can improve. Best regards