MEININGER Hotel Amsterdam City West

This is certainly one of the cheaper options for a weekend in Amsterdam. This hotel is quite far from the main city, so you would likely want to get a ticket to travel on the tram. These are quite easy to get and the price isn't too bad. At the time of me going there was an inclusive breakfast, which was disappointing to say the least. Lacking options, and what was there really wasn't good quality at all. The shared room was small, which was expected, however was clean. Had no fridge or kettle or any form of entertainment. The hotel itself was what you'd expect for this kind of money. Lots of stagg and hen parties going on. Rats outside in the morning, but that really isn't the fault of the hotel. Quite suitable for a younger group looking to explore the city on a budget. For anyone over 25, I'd probably look elsewhere. Certainly not a good choice for a couples retreat.

The guys who checked me in were very competent and friendly. Good Hotel, with great facilities, counting the cheap price. I really liked it

Excellent experience for a family of five. We used the car park, unbeatable access. The location is one stop by train to Amsterdam centraal, so everything is accessible. The Corona virus is a factor everywhere, the hotel has adapted well and all staff are dutifully aware. Actually, with the current limit on travels, the hotel is not too busy and visiting Amsterdam is excellent at this time, all the museums are easily accessible and enjoyable. Great stay!

Location is very nice. Breakfast food was not so good. Room windows are locked and air conditioning doesn't work so well. In summer hot days it's really uncomfortable to sleep. Health guideline for covid-19 is well maintained.

***IN MY OPINION, HOTEL NOT FOLLOWING TERMS AND CONDITIONS FOR BOOKINGS DURING PANDEMIC*** Unfortunately, I have to leave a poor review after my experience with dealing with this hotel chain. We had booked a 4 night stay in a room of 6 from Thursday 12th November 2020 until Monday 16th November 2020. We have previously stayed at the hotel in October 2019 and were familiar with the chain in general, after staying at the Amstel hotel in January 2019 and the East Side Gallery hotel in Berlin last month (October 2020). We booked this hotel due to the accessible room facilities. One of our party uses a wheelchair. Therefore, it is not possible for us to stay in one of the hotels nearer to the city centre as they often have narrow stairs and are without a lift facility. This limits our choice in terms of hotels. We are travelling from the UK and as of Tuesday 13th October 2020, the Dutch government required that any arrivals from the UK were required to self isolate for 10 days, even when in receipt of a negative coronavirus test. Furthermore, on 31 October 2020, the UK government announced a 4 week national lockdown from 5 November to 2 Decmber 2020, with overseas travel being not permitted. We had made the booking some time ago when no travel restrictions were in place. We contacted the airline who were happy to make provisions for us to rearrange our flights and made the process very simple and easy. However, when contacting the hotel to attempt to rearrange the hotel to a later date next year, we were initially informed that this could be done for a 50 Euro admin fee. Yet the hotel then changed their position and stated that they would not rearrange the booking despite the fact that we had already rearranged our flights. We have contacted the hotel on multiple occasions to say that we were not looking to cancel our booking but to simply rearrange the dates to a later date when coronavirus restrictions for UK travellers were relaxed. However, it could not be explained why the possibility of changing the dates had been withdrawn and we were directed to contact the intermediary with whom we made the booking through (Hotels.com), even though we explained that had (as anticipated) stated we needed to deal with the hotel directly. The Hotels.com terms and conditions specifically state that if the hotel destination is inaccessible then a full refund or voucher will be issued (photo 1). The UK foreign office advice specifically states that travel during the national lockdown is not permitted (photo 2). Therefore, the hotel destination is inaccessible and we are entitled to a full refund or travel voucher. In light of the global pandemic and issues with travel restrictions, we are extremely disappointed with the conduct of the hotel. Having been a previous guest of the hotel, we are very surprised by the lack of co-operation and understanding that travel restrictions can disrupt a stay at short notice. This is particularly surprising given that our initial request was not to cancel the booking or request a refund in anyway, but to simply push back our stay to a later date, of course paying an additional fee for a higher rate and the admin fee. Furthermore, given that we require accessible facilities for a member of our party, it is disappointing that having found a hotel that we knew had said facilities. Unfortunately, now we will have to search for an alternate hotel when returning to Amsterdam in the future which can accommodate us. As the options in the centre are limited this may be further in distance from the centre and there is no guarantee that it will be suitable.