Koopman Car Terminal

After reading the negative reviews here I was really curious what I would encounter when picking up my new Tesla last Thursday December 10th, 2020. As I had to leave my previous car behind at Stokvis in Amsterdam South, I took public transport to get here. It's well doable to get here by public transport. I went through Amsterdam Sloterdijk and took a bus from there. 3 stops / 6 minutes and you get out. From there it's a 15 minute walk to get there over safe wide bicycle trails. Do use Google Maps to find it as there will be no signs whatsoever. At the gate the security guard will ask you if you come to pick up your Tesla. You say yes and the gate will be opened. You head on in and wait for an available agent. Only took a few minutes for me. You show your driver's license or passport and they will ask for your Tesla RN number. I didn't have it handy but that was not an issue. Only one signature and a few minutes later you get sent out with a temporary registration card for your new car, a bottle of water, a Tesla pen and a location on the huge parking lot where you can find your car. Keys are already in the car so after checking that there's no damage and you got your two charging cables in the back, you're good to go. Also double check if the license plate on the car matches with the license plate on the registration form you received from the reception. My car had a wrong license plate on it. They fixed it within 20 minutes. There are people walking around where you can ask questions or ask for assistance. They're extremely friendly and helpful. There are also people walking around from the Tesla owners club. They offered helping me to configure the car, gave me recommendations based on his experience and helped me connect my phone. Super helpful. All in all certainly a different experience than usual when picking up a new car, but definitely not bad. The car has about 60% battery charge on it by the way when you receive it. There's no possibility to charge it here. The nearest Tesla super charger is about 15 minutes driving away.

Bad organising and some team-leaders are not proper in their position, because they do not deserve to be team-learders...plus discrimination in some departments(especially at the Finishing, because there are only polish) so be aware of them...is not worth to work there from my bad and sad experience ! Most of people are really nice, friendly and sociable. Good luck anyway ! 😔😒

I liked it because I got to pick up my brand new car. Tesla had to create an alternative for making people go all the way to Tilburg to pick up their Tesla 3. This is a no frills solution. You go to a desk inside a tent like structure, sign here, sign there... and 5 minutes later you are off to find your car in a section of the parking lot. Plenty of people to assist you (in English), no wine, no flowers, but who cares!

I am very disappointed by the job done to my car. I left my car for completely cleaning paying this money and I received job worse than I could do myself in my own garage. Car was not hoovered enough, crumbs was left in glove compartment, dirt and scratches on the paint wasn't removed properly and there are even few scratches more. Also my receipt and one very important document has got lost from my car. I will never let them clean my car again and would not recommend this company to anyone.

Had to pick up my Tesla there, it was easy to access (there is a Tesla transport service from the station till there, ask Tesla for more details on that) The delivery was super quick (10 minutes and I was driving out with my car) There were a lot of cars, and mine was just there waiting for me