Bonebakker Jeweler

Very happy with the ring i bought for my girlfriend, she loved it so much. Gorgeous collection of jewelry and very pleasant people to deal with. We will visit this shop in the near future more often fore sure. Can recommend everyone who's looking for beautiful collection of jewelry to visit the shop. Thank you.

Last March 2020, I went to Bonebakker to find an engagement ring. The experience was excellent and beyond expectations. The store and its interior are an experience in itself, and the staff is very welcoming and knowledgeable. This kind of service and hospitality are seldom found at stores these days. As a typical man, who was only sure about the ring size, I was quite nervous about the whole endeavor. With a cup of coffee, and their experience and expertise, the staff took away my nervousness and helped me to find the perfect engagement ring. I couldn’t be happier with the result, and so is my fiancé. I’m very grateful to Bonebakker for their help.

We are very happy with the rings we bought from Bonebakker. The service is top notch and a very friendly atmosphere. We will definitely go back to Bonebakker when next we are buying any jewellery.

I visited Bonebakker on 04/09/2020 and had a very positive, helpful experience. I never (and I mean never - this could have been the second time in 15 years) buy jewelry, I must have seemed like a complete novice, but Aaron (forgive me if I spell your name wrong) was incredibly attentive, polite, and gracious. I told him a story about how I met someone special but would have to be unfortunately leaving Amsterdam for a number of months due to work (hopefully to return), and I wanted to communicate the right message to this person that I had grown so fond of but was not 'official' with yet. He showed me a number of items in my budget (~500€, a significant purchase for me), we had a very pleasant conversation while I mulled the options over, he answered all of my questions, gave me insights and guidance for the decision process, and I finally settled on a delightful pair of earrings that were actually less than I had budgeted for. I am happy to report that they were very, very well received and I feel like if there is a chance for a relationship upon my return, Aaron / Bonebakker has helped those odds considerably. He even took the time to give me dinner recommendations, which turned out great. Thank you so much !! I would like to also mention that I walked in wearing a pair of black jeans, slightly dirty sneakers, a basic polo shirt and a rain jacket. At no point did I feel judged or like I was not welcome.

The shopping experience was brilliant up to the moment that I paid. Then 8 months later a stone fell out of my wife's engagement ring. When I took the ring back staff became confrontational and told me that if you drive a Rolls Royce against a tree it will break just like a Skoda. They also started repairing the ring before I had agreed costs with them. The whole experience was desperately disappointing. In future I will stick with Tiffany's even if the staff are less knowledgeable. Update: No repairs should be carried out without agreeing the cost with clients. The shop had no legal contract with me to carry out out repairs to the ring. They deprived me of the opportunity to have the remaining stones reset somewhere more competent. Their politician's response is clever in missing the point about their total lack of professionalism.