Van Gemert Zwembaden en Sauna's B.V.

Mijn verzoek om een afspraak wordt gewoonweg niet gehonoreerd. Blijkbaar wordt er zoveel verdiend dat een zwembad meer of minder bouwen er niet toe doet. Ik wacht nu al heel lang op een reactie.

Arrogance at its best, Marco Thoonen helped me. I am orientating for a swimming pool, called size 6 by 3 meters. That was a gap following Marco. In addition, he indicated that we are not interesting, customers who order extra for 30K of technology are interesting. Van Gemert made a big mistake by you, now go for a bath of 8 by 4 with everything on it and order it from another, who wants our money. Really treated very unprofessional.

What an arrogance. If you are not a customer of theirs they will not help even if you want everything new. We will go to Mari in Wansum

Review supplemented after assessing after sales and service. Conclusion, Sincerely involved and helpful in thinking along with the customer. Already 2 years ago we bought a piece of land on which to build our new home. One of the wishes was a garden with a swimming pool. So in addition to a contractor for the house, also looking for a pool builder. At first we thought maybe that contractor could dig a hole, pour soil and brick up 4 walls. Saves costs again. Because the basis for a swimming pool does not have to be complicated. But as it turned out. A disappointment. The ground we bought turned out to be an old swamp and could only be cultivated if a lot of piles went very deep into the ground. We should forget our swimming pool, according to the contractor. It would sink into the swamp anyway. Due to the unforeseen extra costs, a swimming pool seemed more like an option, but to be on the safe side we wanted to see if there were options where the pool would be placed on piles. We went off to many pool builders. But nobody wanted to help without the guarantee and a signed contract to buy a bath. Except for one. Wim van Gemert. I met him in his showroom and looked around. Without an appointment. We got into a conversation and I mentioned my problem. A few days before the piles for my house were to be drilled. Without any doubt and immediately Wim said, I will help you. Immediately he called my contractor and sent him a structural drawing and had one of his designers calculate how many piles would be needed for a 10 by 4 swimming pool. That same day had his team make a piping mold to collapse into the floor of our shed . For when we wanted a bath in the future and so that the installation could be placed in the shed. I thought, yes you are a beautiful one now you will want a purchase contract, down payment etc from me. But nothing. Nothing at all asked Wim. He wished us good luck with the construction. More than 1 year later it was possible to build a swimming pool. But unfortunately piles are too long and no more options for digging next to the house. Thus different pool builders. And again I went to Wim. He did not think in terms of problems but in solutions. He arranged some males, piles cut to the correct length, foundation ground pool poured into the piles. Prefab concrete walls over the house, ground man who connected the pipes to the mold poured into the concrete and every problem was solved by van Gemert's team. And afterwards perfecting and disrupting the entire installation twice a year. Nothing seems too much for them. When you call always a personal approach without being a number. Perhaps not the cheapest in the market, but every extra euro is also an extra service at van Gemert.

The first contact already felt good. You feel through their real customer and you are super neatly addressed. Marco thanks!