Hotel Monastère Maastricht

Nice design, good location. If the hairdryer could change to dyson, that will be awesome 😎.

Nice, spacious and clean hotel. The staff was very helpful and friendly.

Spent my partner's birthday here. They had balloons waiting for us in the room with a nice welcome note. Clean room, beautiful property at an amazing location. Recommend!

Rooms were ok, but light sleepers should bring ear plugs. There is little noise insulation and street side rooms will be loud! My girlfriend asked if they have a vegan breakfast option. To our surprise they said yes and would arrange it the next morning! Guess what, they did not and she skipped breakfast. The rating however is because they managed to piss me off big time by taking advantage of me while I offered them a favor. These days booking is done online through websites. However more than ever I wanted the hotel to avoid the commission and keep all the money. Since this was during the worst Covid lockdown times. They accepted and: -I did not get a 'thank you'. (no problem, money goes to owners and staff probably couldn't care less.) -I did not get a better rate to thank me. No problem, I wasn't expecting anything. The idea was that the money goes to the hotel. -They overcharged me! They told me online prices are excluding tourist taxes. This is a lie. All prices I found are final prices. Now I could not care if it was 50 cent or 10 euros. You don't do this if someone offers to help you. It's just human decency! To anyone booking here, look up the price at booking.com or look up the price by looking for the hotel on Google. Even when you are in the lobby, book online. It costs them commission, but you will regret if you don't. It's like Uber versus a taxi on the street. Never will I make this mistake again.

Exclusive Room is nice; we had a duplex with stairs to the ‘bedroom’. Corona breakfast is a disappointment, we paid € 170 for 1 night so did expect more than a bag at the door handle with; see photo. Besides this, good location, friendly staff, good bed. A nice touch was the automatic bed light when you step out. That was new for me and I used to be a flight attendant..