Map
Detailed Information
- Place Types Shoe store
- Address Wolfstraat 26, 6211 GN Maastricht, Netherlands
- Coordinate 50.8482732,5.6925752
- Website https://www.monfranceschoenmode.nl/nl/
- Rating 4
- Compound Code RMXV+82 Maastricht, Netherlands
Photos
Reviews
I'm not that into shopping, especially when it comes to women's fashion and shoe stores, but here they got it. The windows, the range and the customer-oriented service contribute to your partner being under the roof for at least half an hour, isn't it fantastic? In the meantime, you can watch something more interesting for yourself or have a beer in one of the cozy bars in the city center. Thanks, Monfrance!
Beautiful modern shoes. Top service.
Quality shoes.Friendly, helpful and professional staff!
Nice business with separate shoes. We were helped well
When I wanted to pay in the webshop, the price of the bag to be ordered suddenly changed; he went from 50% discount to 10%. After I called about this, inquiries were made at the head office and I received a message by email; the bag could still be ordered with a discount, this would be applied manually - very nice! So I did, then a few hours later I received an email that the bag in question was out of stock; called again about this, received apologies and the message that the money would be refunded immediately. I found the situation very strange because I had discussed the purchase of the bag extensively with Monfrance just that morning. More than 24 hours later, the money is still debited and I have not received a refund notification; when I called about this, it was said that this had already happened and that it may take a few days before it becomes visible. As far as I am concerned, it is better to communicate about this; I am in the dark about where exactly my money is, do not receive confirmation of a refund or anything. All in all an extremely negative experience for a new customer; multiple errors have accumulated, have had to call everywhere at the back and have not been offered compensation or anything. Would absolutely not recommend this company.
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