Huisartsenspoedpost Doktersdienst Groningen

Called with an emergency asking for advice out of insurance. Got told they can't do anything and didn't give me any advice. Got charged the 25 euro fee because why not, right? Just great, amazing care center...

The lowest of the low healthcare. There was blood on the floor in the waiting room where I had to wait for over an hour before I got called in. In the doctors office, there was blood all over the chair where I was supposed to sit, left by a previous patient! The doctor proceeded to listen to me, asked me “what my question is”, and then told me that I may have the influenza or corona, but there is nothing she can do. I was told to let “my immune system do it’s job”. What great advice from a “medical professional”! She resisted prescribing me paracetamol as it is “so expensive”, however, when I went to the pharmacy after having obtained the prescription, I realized it costs 1 euro!! The lack of seriousness, professionalism and patient care is embarrassing and not up to the standards of Western European countries. Pure disappointment and disgust at this facility.

I was a bit skeptical at first since the reviews were quite negative, but to be honest, people are more likely to leave a negative review upon a bad experience than vice versa. I found this place really helpful with exceptionally friendly staff, the doctor was very polite and prescribed a highly efficient treatment. I've been very pleased and would definitely recommend this place in case of an emergency.

Unfortunately this is the only available ER clinic in Groningen, I wonder why. This was my worst experience ever in the Netherlands.

We sat down for 2 minutes and then I was called by the doctor personally, who was very friendly. I expect there are also times where you have to wait a long time but we cannot confirm that (we came on a Saturday). The staff was friendly too and paperwork went quickly eventhough we come from Germany.