40 Euro Schiphol Taxi

Old, dirty and non-functioning cars and rude customer service. A lot of fake 5 star reviews. The website advertises "sublime Mercedes Benz cars" in the whole fleet. I booked and prepaid rides from Schiphol to den haag and back again. The first time I was picked up in a dirty van (ford or similar brand), the driver was friendly, but it was not the car quality advertised on the website. For the ride back, an old dirty Mercedes wagon from the 90s was sent. The car would not start. Taking into account I did not want to risk missing my flight by waiting longer or risking a break down on the freeway, I took a hotel cab. When I called the company to complain and sent an email requesting a proposal on how to remedy the situation, I prepaid, I was met with incomprehension and hostility. They told me, very rudely, that it was my choice not to take the cab and would not consider my argument regarding timing and safety as valid and would not even I informed the hotel regarding the unacceptable nature of their service with the hope no other hotel guest would experience this unpleasantness.

Please avoid this company. Don't trust them! They did not show up to pick me and my family up in the airport, and we had paid it in advance. When we called them to ask where the taxi was, they were extremely rude and aggressive, told us to shut up, that we were not the only customers they had and then hung up the phone in my face. We tried to call them back but they did not pick up the phone anymore. We tried contact per email, also no success. They never paid our money back. This is not a trustworthy company. We should have called the police. If you want to arrive safe anywhere, go with someone else.

We just had a great experience with this taxi service. We were picked up by a very friendly and helpful taxi driver from our home to Schiphol Airport. After reading some very negative reviews (after we booked the taxi), we were worried the taxi wouldn’t show up... But he was 5 minutes early (!) and helped us with our 6 large suitcases and 2 small ones. At the airport he got us two trolleys for all our luggage. So after all our concerns we think they deserve some credit, and we would use them again.

We ordered a taxi in advance. When landing I called them (within a very reasonable time) the lady on the phone literally shouted at me that I should have read the terms of conditions. Very bad experience. I would expect them to offer a solution rather than being barked at.

Already for almost 2 years our backoffice uses satisfactorily your services. Keep up the good work and thank you for the excellent service.