Park Plaza Amsterdam Airport

It supposed to be four stars Hotel, according to that, you imagine that the service will be four stars level, but, quite the opposite it was less than even one star hotel. When we arrived, the was no valet service available, moreover, no luggages handling service, so we parked our car, and took our luggages to the room. In pictures the hotel looks like luxurious and new, unfortunately, it was like a campus. We reserved the best room in the hotel, but it was below the average, furniture was not set properly and it was a mess, also dusted, dirty and even old, however the bed was comfortable and sheets was clean. Bath was good and dressing was more than enough, but the toilet was disaster، very small and the sink was tiny that you can't wash your hands. There was no room service, no housekeeping, and no in room dining. Furthermore, they don't provide drinking water, and if you need something (if it's available) you have to go to reception to collect it, the only thing they were generous about, was they coffee capsules, however, they were not the original Nespreso capsules! We mentioned in booking that we are celebrating our anniversary, but they didn't care. The lobby coffee was good and surprisingly for free. Receptionists were friendly, and the price was very high comparing with the quality and services. It's the worst hotel I've ever been to, and I highly recommend to avoid this hotel.

Very good hotel. Nice personal, good service. Executive room was really nice. Beds were great. Also a nice space for the kids to with an air hockey table, ping pong table and fussball table

Staff: very friendly and proffesional :) Breakfast was OK. Location: good connection to Amsterdam city center :) Minus: we booked a family room and the extra beds were terrible. Not stable at all. And we had to lay them flat on the floor to be able to sleep on them :( All in all, would give a try again maybe. 😊

I booked a surprise trip for my partners Birthday and we had the best time! We stayed at the hotel for 5 nights. The hotel have a free shuttle bus that runs from the Airport to the hotel, which is so easy to locate. The staff were extremely helpful in answering any questions we had. They provided us with information regarding the tram services & a map of how to get there. I messaged the hotel on Facebook prior to our stay asking if they could decorate the room for my partners Birthday and they said of course we can!! When we got to our room, this hadn't happened, but it wasn't a major issue. When we came back from a night out, there was a note under our door from the reception staff. Due to checking in to the hotel early, we were actually advised we were put in the wrong room, they apologized and put us in an executive suite with Birthday decorations & a brownie platter! :-) The Cleanliness of the hotel is amazing, absolutely spotless. The rooms have black out curtains which is amazing! The hotel has a gaming room area, a lovely bar area, 3 restaurants, large car parking area, bicycle rental, a mini shop in reception, a spa & fitness centre. I would highly recommend this hotel to anyone. There wasn't a single thing i could complain about.

Very nice hotel. Modern rooms and amenities. Helpful staff, very good restaurant and wait staff. Included breakfast is also very good! Good easy to find location with ample parking. Regular shuttle to the airport if you want to go to Amsterdam central or other destination via train.