Map
Detailed Information
- Place Types Jewelry store
- Address Kalverstraat 14, 1012 PC Amsterdam, Netherlands
- Coordinate 52.3721869,4.8919093
- Website https://shop.swatch.com/nl_nl
- Rating 5
- Compound Code 9VCR+VQ Amsterdam, Netherlands
Openning hours
- Monday Closed
- Tuesday 11:00 AM – 3:00 PM
- Wednesday 11:00 AM – 3:00 PM
- Thursday 11:00 AM – 3:00 PM
- Friday 11:00 AM – 3:00 PM
- Saturday 11:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
I had a true experience at this shop that has kept me tight as a loyal advocating customer in my Swatch customer journey since 1993. I recently bought a great item from a Swatch collector because I fell in love with it. Unfortunately, the metal strap was a little tight, and the strap is no longer available in today's Swatch collection. It only needed a straplink. The employee took my watch and went through a drawer and finally found the part I needed. I was so happy! She put it on the strap until I was happy with the fit. She could have tried to sell me a new strap which would have felt inconvenient for me. She sent me away totally happy and she refused to charge me anything. What she did, is that she renewed, and most probably upgraded my Swatch loyalty into lifetime loyalty. Definitely, as anyone can read, she made me want to advocate for the brand. Thank you!
Friendly, helpful staff!
Great location, just next to the Dam and super nice, clean store with great service. I'm owning a really cool Swatch watch for the past 7 years and I never knew that I could get a new battery for FREE if i get directly to their official store. Since it became really difficult to find a store in Amsterdam where you can buy a battery and where they will as well swooped it with the old one, i have checked online, if there is a Swatch store in town. And yes, it is and this is the message i read on their site:
"Does your Swatch need a new battery?
Then come quickly to the nearest Swatch Store in the Netherlands, we will replace the battery there immediately and free of charge, regardless of the quantity. Give your Swatch new energy for free!7
Great service from Juan, and gave very informative information.
It was a pleasant and easy visit.
Thank you 🙂
Great service, nice watches, kind people!
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