Juwelier - Horloger van der Goot

After telephone contact about the lost screw of my bering watch, I was advised to drop by. Has driven 21 km and gone based on previous positive service. Unfortunately, I could not be helped immediately. The only option was to leave the watch behind and then call tomorrow to see if they have a suitable screw. That was really disappointing. So I didn't. Very sorry. Chris van Roemburg

I bought a wide gold ring with brilliants a few years ago. Around 1300 euros. Very quickly the ring was covered with many scratches. After so-called polishing, the scratches were just as bad. It could not be better said. In the meantime we no longer live in Nijkerk, after much weight loss to a jeweler to have the ring made smaller. To my surprise, he noticed that the ring did not have a label, without a label it is prohibited to sell jewelry in the Netherlands. He suspects that the ring comes from abroad. Today I picked up the ring, it is as good as new after polishing. His words are rubbed with a cleaning cloth. I feel cheated and have probably paid way too much money. Then the friendliness is very expensive. This jeweler advised me to report this to the inspection room, I don't want to go that far. But what if I ever want to sell the ring, does the lack of the label influence the price I get for it? Marieke's answer is not the truth, if the ring at the other jeweler polished can look like new without a single scratch, it clearly indicates that it was never really polished at her which would have lost the hallmark, the outside is polished, not the inside that contains the seal. My wedding ring is 40 years old, polished several times and the seal is still clearly visible. 18 carats, bought in Belgium. That I was satisfied is not true, I was clearly disappointed after the so-called polishing and I made that known. Why was I then offered to come back weekly if necessary to have polishing and polishing free of charge, I can do that myself with the same result. Because the ring was so ugly, I even suggested it be exchanged, but Marieke said that I would be shocked by the price I would get, so it was not an option either. Why would I want to trade this ring in? Because it was full of scratches and jeweler van der Goot did not get it without scratches. If I didn't have to drive for an hour, I would like to start the conversation, but we now live in Drenthe, the reason Marieke probably knows. we don't lie. It is a shame that a reaction was made in this way.

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I would not know

Super nice gift from my daughter but the goldsmith has designed a beautiful pendant with the hair of my deceased son in what a service we got the necklace for free and also his name in super happy with it