Map
Detailed Information
- Place Types Lodging
- Address La Fuente Street, corner Castillejos St, Basco, Batanes, Philippines
- Coordinate 20.4490697,121.9703197
- Website Unknown
- Rating 4.2
- Compound Code CXXC+J4 Basco, Batanes, Philippines
Photos
Reviews
They offer free airport transfers using a van. Location is very convenient! It is situated at the "Bayan" and is near the airport. The place is very comfy and homey. The room that we got is BIG and have a TV and air condition. I like that they have a shower heater and gave us imported toiletries to use. Breakfast is good, the normal pinoy breakfast (rice, egg and ulam), and they also offer unlimited coffee! 👌Staffs are accommodating, hospitable and polite. ❤️ always smiling. 😊 We definitely recommend Florabelle's Iraya Guesthouse.
We checked in today party of 4 with 2 rooms, 1 room assigned was tiny with minimal room to move around, so we requested to change to another room as we are the only guests for the day but was told they can't give us another room as there are guests coming in the next day (don't understand the BS rationale behind it). Later in the day we found out the faucet was clogged, complained about it and was told by the receptionist "oh that faucet have been clogged for a while" (WTF!!) so came another demand for a room transfer only to be told the same BS.. complained to our tour company who were gracious enough to make arrangements for us to transfer to another accomodation but the staff at Florabell's demanded we pay for the 4 nights that we originally booked. Wow the nerve to demand a full price for a room they could hardly fixed and a horrible customer service... stay away from this place at all cost!!
Newky built...nice and clean
- The place is comfortable
- The bedroom is clean and feels like home
- Clean bathroom
- Access to several places to eat is quite easy
- Get breakfast every day so you don't have to bother looking for breakfast outside.
- The kitchen is clean and the cooking and eating utensils are very complete
Needs to be improved / added:
- hot water in the shower
- cleanliness of the terrace of the house
- Too noisy air conditioner
- Breakfast menu so it doesn't get too boring
- possibly need to add WiFi
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