Pag Ibig

Staff named JANE shouldn’t be at Pag-Ibig Complaint Desk. I greeted her a very nice “Good Afternoon” only to get cold “deadma” response. Should’t the greeting come from her in the first place. When I wrongly hand in a valid ID of my husband instead of mine, she returned it to me with a shaming tone of voice, as if I was so stupid not to check what Id I was handling over. After I relayed my concern, she was answering me like a “robot”, like everything she was saying was already recorded in her brain and uttered by her mouth(ofcourse). Any follow up question that is out of the program, is either ignored or she will repeat what she already mentioned with emphasis. So I suggested; pwede nalang ba i consolidate? She handed me a form right away, when I asked again, ibabalik ko ba derecho dito sa’yo pagkatapos ko?(I asked kasi baka dun sa frontline staff i abot since continous ang call ng number), guess what? She dis not answer and ring the bell instead for the next queue number. How rude!!! I believe meron syang pinag aralan kaya sya nandun, but she showed otherwise. This kind of employee doesn’t deserve a seat in a government service sector. Better give it to those who have passion in people service. Kaya maraming na di-discourage na alamin kung anong benepisyo sa mga ino-offer ng gobyerno lalo pa’t kulang sa aral, sa halip na i assist, nabubulyawan at natatarayan pa ng mga akala mo kung sinong makaasta na kawabi ng gobyerno. Kung hindi sila masaya sa trabaho nila, ibigay nila sa karapat dapat at may puso sa mga tao!

Slow response

not answering phone call

Are you open to even having an ECQ?