Gerry's Grill - Starmall SJDM

I want to rate you 5 stars but sorry the services dont deserve it for the mean time. I have knowledge about food and beverages services . So it disappoints me when the waiter/waitress placed the pitcher the glass, the glasses etc on the table. Even though your place is not good for fine dinings you should follow certain rules about services. It is not appropriate, honestly, to just place the pitcher or glasses on the table. You should serve on the right side of the guest. Wala pang excuse me po. This kind of services wont affect my day, its you that is affected. Well the place is clean, comfy

My go to place when I need to entertain my friends or just have some decent to eat. BUT... the music they play is too loud that you cannot carry a conversation, they forgot that if you order an appetizer it should be serve first and not with the main courses ordered. I have requested that this happens but I guess their serving technique follow their own protocol. Makukunat ang ulo (hard headed). Sometimes you get good tasting food but there are times that the food is too salty. I often ask if the cook or chef have a bad hangover. They try to correct it by adding more lime or calamansi but the salt is still there. Hala Sometimes I don't want to go back to this place for their inconsistent food. Service has always been attentive except that many times they cannot follow instructions that appetizers get to be served first. Maybe they need to change their training director. hahaha

Poor Service haizzzz

Poor service