Capitol Medical Center, Inc.

Minimum 30 minutes, waiting time sa elevator. Nakakasukang pagkain. Stingy doctors, staffs and guards. Very poor service. If I can give you -100000000000.... I will!!!!!!!

There are lots of remarkable things I noticed when I visited the hospital for my son's EEG. I just think that these things deserve attention from the management. You are doing a great job. Thank you! 1. Manelyn Ordonio from the EEG service team handled everything smoothly and excellently. She patiently answered all our inquiries. After knowing that we have a newborn with us, she took the initiative to conduct the health declaration interview to avoid any possible inconvenience on the scheduled appointment. We were amazed that our data were already endorsed at the reception when we arrived. 2. The reception area/triage is at the strategic location unlike the other hospital we visited. Nice system upon entry. 3. The staff at the elevator was attentive when someone needed help. He saw us looking for the EEG room and he immediately assisted us. 4. Manelyn conducted the EEG smoothly. She was organized. She gave us a briefing on what's going to happen and what should be done. We truly appreciated it since we're handling newborn. 5. The security guards were helpful too. From the time we went to the hospital for the scheduled EEG up to the time my husband picked up the results, they were attentive and responsive to our needs. I had a bad experience with other hospital. That is why I realized how great service can affect someone esp during this time of pandemic. Capitol Medical Center is one of the hospitals with an established system. Hats off to all of your frontliners!

Our father was just released there and they took excellent care of him! We recommend this hospital highly! Dr. Ecarma was amazing!

Worst service ever! I was informed that only 3-5 days it will take for my swab test result to comeout and that I was given a cutout paper with mobile phone number ( Infection Control Nurse ) that can be used to followup in regards to the said result.Too Frustrated coz it was already been more than a week and the I tried to call number being given it was their information desk and not the department who handles swab test results... MIS INFO AT THIS PANDEMIC TIME? Terrible experience!

I think they offer good medical service here. The place is tidy and straightforward. Though I think, they should offer more lights outside and around the area to protect people going to and coming from the hospital to ensure safety and security of their patients and guardians or visitors. They have good security guards in their annex parking lot.