Sir Williams Hotel

DO NOT TRY TO BOOM AT THIS HOTEL. Tried to cancel a reservation due to personal and work problem and now they are telling us that it's a No Cancellation and No Refund Policy. This was NOT disclose before, during and after the reservation. Only after we requested to reschedule it. If there's a 0 star, I would definitely give it to them. Not recommending this hotel to anyone. Never.

Bad service. Everything is on Price. Even borrowing Coffee cup, with charge of 20pesos. like really?

Its our first time to check in, unfortunately, the frontdesks were so insensitive the needs of guests. They are just looking at us even laughing at us, when they can't get our point. How rude! Not even presentable to the guest. Upon getting in room, lots of damage at room. We were so shocked that no one assist us to carry our heavy luggage. The points are, they are RUDE and INSENSITIVE to their guests and UNTIDY.

Red Doorz Timog Sir William's Hotel is an old building directly along the 4lane Timog Avenue. Upon check-in we were told there is a P250 penalty for eating our own food in the room. Strange and unusual. The only good thing about the room itself is the size, very spacious. Broken tiles, broken chair, window that is not closing. Noisy all night. No curtains, only mismatching blinds. The shower takes ages to get lukewarm at best and is more dripping than running, no pressure at all. There is Wi-Fi, but the signal is very week and unstable, I went back to using data after websites were either returning "cannot be loaded" errors or took 2 minutes to be displayed. The worst thing about this hotel is their cleaning attitude. When we asked them in the morning to make up the room while we are out, they told us it's their policy not to change sheets and towels for guests staying more than 1 night. This clearly was unacceptable to me as they charge the same price for the first and the second night, so the service provided should be the same also. But my complaints were futile. Sure enough, when we came back in the evening, the room hat not been cleaned. The garbage bin was still full, the bed unmade and the wet towels still on the floor. I tried to contact Red Doorz to assist on the matter but 3 days later I'm still waiting for a reply.

The room was not properly cleaned, seemed like they never used vacuum. Found this insect on the bed, after further check we discovered the bed protector was super dirty. Creepy and dirty. Wi-Fi terrible.