Pag-Ibig Fund - Zamboanga Branch

it took me almost 4 hours just to get my Loyalty Card. My day spent waiting was so unproductive.

Dealing withe employees is like pulling teeth, painful and annoying! No communication within different departments on the same brach. The 3 weeks processing of home loan took an agonizing 5 months to process. We were told our final check wont be released until out house is complete! We have already shelved out 20-25% equity for the value of the house, so how then are we supposed to complete the house then! Please EXPLAIN! Seriously all your exployees needs re-training on their OWN POLICY!

Was greeted by polite security staff, and was also entertained by a nice office staff.

Every time I call, no one is answering the phone. What's the use of displaying the phone number online?

High quality of services