Swiss-Belhotel Blulane

The staff were very approachable and helpful, most of them are very polite too, the location was very convenient. The breakfast was good. They arranged everything for us from morning till night. Receptionist is very friendly and respectful to their guests. The hotel is clean and our room was spacious with everything that we needed during our stay. The room furniture and bed was good and comfortable too.

Could be better. Stayed here for quarantine. No shampoo, toothbrush, toothpaste. The w Drinking water is not enough (they only provide 3 bottles of 350ml bottled water together with the meals). Wifi connection is too poor.

Place is okay. But can be a lot better. Reception are never picked up the phone whenever I tried calling so if it was an emergency call then it’s useless. Rooms have poor ventilation so if you’re in a smoke free room, the room will still smell of cigarette smoke if someone from other rooms dare to smoke. Please do something about it. The hospitality of other hotel staff makes up for these shortfalls though. But not to recommend this place to anyone.

It's good enough to accommodate 1 person but the food is not on time.. Crews are friendly/approachable..

Dear SBBL, During my stay is quite good and comportable bed but need some improvements. Below are my list. 1. Internet connection is poor. 2. Carpet in room 1107 must maintain thorough cleaning. (Too many stain) 3. AC control panel should have remote for easy access. Thank you for accomodating us.