HL Villarica Pawnshop, Inc. - Guiguinto 2

i was not able to get your name but i know you know who you are. to tell you honestly thats not the proper way to handle a costumer to think that I'm going to run the transaction right now and yes i was a bit complaining but more on asking and cofused why other policies are different than other branches that can transact me gcash cash in and money remittance using my philhealth id but here at where we are at home you always refuse to accept my id knowing that I have an account / record in villarica and cash in it, so in good faith I will send or drop money. if cash out yes i would definitely understand that you are strict and do not take philhealth id but then again i am in good faith sending money .. and so the scene started that he was not the guard that time and i was talking to my husband why so do not be blah blah bla then suddenly come out and keep on saying that '' you're always here so you should know the policy, what branch I will report to the main office that I get your name '' .. take note You are angry and not in a gentle way your conversation .. you should review your training sessions how to handle costumers! I gave my name to you because I know for a reason there is nothing wrong with what I did or what I said (to think that in the first place you are not talking to me and you are not watching in front) I was already filling up the form because id's my husband will use my transaction for transaction but suddenly you go out almost shouting and obviously irritated and disgusted .. well same here because i feel like you too .. dont worry because we are also reporting to the main office nio .. for now hindi I even got your complete name but still got it.