Map
Detailed Information
- Place Types Hospital
- Address Triangle Mall, L. Sumulong Memorial Circle, Antipolo, 1870 Rizal, Philippines
- Coordinate 14.5818861,121.1816084
- Website http://www.themedicalcityclinic.com/antipolo/
- Rating 1.8
- Compound Code H5JJ+QJ Antipolo, Rizal, Philippines
Reviews
There are established health protocols. However, some of the patients/customers ignore them. They.are constantly reminded by assigned health protocol staff but some are hard headed. Examples are:
1. Not properly wearing PPEs.
2. Not practicing the 1 meter distancing.
3. Signage for queues are not followed.
Poor service, early cut off of services and no proper scheduling of appointments.
MEDICAL CITY ANTIPOLO CLINIC: Worst customer service and policy in accepting patients especially senior citizen.Instead of offering help, you have been a burden. Not all people/patient or relatives of them will have sufficient time to call you whole day to ask for doctors schedule(phone only ringing mostly busy). Bad experience at the reception because of your policy in taking/recording patients appointment...we end up repeatedly going back "just" to sign-in patients name WHEN we are already there right in front at the reception and way ahead of schedule or date. Waste of time and effort. 👎 This should be ZERO RATING
Staffs hung up the phone. Not a good customer service experience.
Poor Service almost 6hrs waiting for my physical exam.
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