Map
Detailed Information
- Place Types Local government office
- Address 1800 Mayor Gil Fernando Ave, Marikina, 1800 Metro Manila, Philippines
- Coordinate 14.6310956,121.1015047
- Website https://www.sss.gov.ph/
- Rating 2.7
- Compound Code J4J2+CJ Marikina, Metro Manila, Philippines
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Please check your posted contact number. It's ringing then call will be dropped otherwise you just let it ring.
Pros:
* They were able to register my online account even if all of their kiosks are out of order. (They handled my request ahead even if there was a line in the counter for e-Center concerns.) It took about only 5-10 minutes.
* Staff is kind and accomodating.
Cons:
* As stated in the pros - all 3 self-service kiosks are out of order. I am expecting that these were there so you can process some transactions faster and not to fall in line.
Even after long holidays there is a quite a coward in the payment section. Inquiries line up then to move a bit quicker.
Super SLOW Service!! They posted at the entrance 7am-5pm but they hstart transaction only at 8am! I suggest they must give the proper info instead of making the clients wait for extra 1 hour aside from the long hours in waiting in the queue during transaction time. I observed that some staff left their posts for break even before 12noon and there's no reliever considering that they have posted a "No Noon Break" signage!
Finally i fnished my transaction after 4hrs and a half! On my way out I asked one of the very accommodating guards (at least there is something good i saw there...) for a feedback form so i can write a comment or suggestion, she told me to get the form from the information counter. I approached the young lady at the counter and asked for the form but she told me , we don't have such form in here then she asked me, "what is that for?" I was surprised for her innocence or ignorance! I said, i want to write comment or suggestion and i pointed to the box nearby that says.. "Feedback Box". She still insisted she don't have such form so i checked and noticed a small clear plastic box near the Feedback Box... the forms are there!!
To whom this may concern in the entire management of SSS, please check this branch (Marikina) and to other branches with probably the same level for a faster service and better satisfaction of all the members!
Poor service
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