Security Bank

Poor Customer Service . No one is answering their landline

Nobody wants to answer the phone. Guards doesn't know how to handle inquiring customer - you haven't open your mouth and his hand already pointing you to somewhere when you just have a general question. Manners.

They changed location guys. In front of army navy burger. E.Aguinaldo cor R.C Malvar St. There is a waiting line here for any transactions. Priority line for senior and PWD. So today I waited 3 hours with this branch. download a movie and bring a chair and umbrella you can finish 2 movies here or 2 episodes.

didnt mind the wait since it was a friday morning and it was very busy, tried to open a savings account. rep checks my id's says its all good i just needed a coe from my company. I went out to get it printed, found a mall but it was 9:30am, mall opens at 10 so I wait, got in and got my coe printed - went back at sb at around 10:30 and place was packed, queued 1 hour and 30 minutes, same employee got me, says its all good, checks my id again - tells me my passport is no good because its expired. yeah no kidding, it wouldn't be valid if its expired. I knew my passport is expired I never got it renewed because I'm lazy and i dont care so I try my luck - its a hit or miss, hr at work says it was fine, guards at buildings says it was fine, establishments that required id's says it was fine but I'm not gonna be able to fly with it if its expired - no kidding idiot. I knew that and I knew some places would say no so I let them check my passport and tell me if its good or not - if its valid then great, if not then fine, I move on and I dont waste my time. this idiot at the desk tells me its not valid THE SECOND TIME I WAS THERE AFTER WAITING 1 HOUR and 30 MINUTES - she did not tell me it was no good the first time. she says "sorry di ko na pansin kanina". well there goes 2 hours and 30 minutes of my life.

Nice